Shipping policy

SHIPPING POLICY

Last updated: May 2026

1. Shipping Destination We currently ship within the United States only. We do not offer international shipping at this time.

2. Processing Time Orders are processed within 1–3 business days of purchase. Orders placed on weekends or holidays will begin processing the next business day.

3. Shipping Method & Delivery Time We ship via USPS Ground Advantage. Estimated delivery time is 2–5 business days after the order has been processed and shipped. Delivery times are estimates and are not guaranteed.

4. Shipping Rates Shipping rates are calculated at checkout based on the weight and destination of your order.

5. Order Tracking Once your order has shipped, you will receive a confirmation email with your tracking number. You can track your order directly through USPS at usps.com.

6. Lost or Stolen Packages Chetora is not responsible for packages that are lost or stolen after confirmed delivery. If your tracking shows delivered but you have not received your package, please contact USPS directly and reach out to us at support@chetora.com and we will do our best to assist.

7. Incorrect Address Please ensure your shipping address is correct at checkout. Chetora is not responsible for orders shipped to an incorrectly provided address. If you notice an error, contact us immediately at support@chetora.com before your order is processed.

8. Contact For shipping inquiries, reach us at support@chetora.com.